Collinson Group

Who We Are

We are a unique blend of industry and sector specialists who together provide leading products and services that drive revenue and value for clients.

Who we are

With over 25 years experience, Collinson Group is a global leader in shaping and influencing customer behaviour to drive revenue and add value for our clients.

We employ over 2,000 talented individuals who work from our 25 global locations.  We manage over 20 million end customers and support our clients in 170 countries. Together we have more than 800 clients including MasterCard, Visa, American Express, Diners, Cathay Pacific, British Airways, InterContinental Hotels Group and Hilton.

Innovation and ideas are at the heart of who we are. We launched the first independent global VIP lounge access programme - Priority Pass; Columbus Direct was the first company to sell travel insurance direct to consumers in the UK and ICLP was the first loyalty marketing agency of its kind. Today we continue to invest in research and development to drive customer-centric innovation and bring new products to market.

Private ownership enables us to be an agile and trusted partner to our clients. Testament to this we maintain long-term relationships with our clients across multiple industry sectors. Many clients have been partners for over 10 years such as Visa, MasterCard and American Express and Hilton, Delta and Cathay Pacific.


Locations worldwide

Our teams of specialists are based in key locations in 17 countries to enable us
to deliver our capabilities on a global, regional or local level.

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Years' experience

We have a track record in delivering results for our clients in multiple
industries leveraging our sector insight and expertise.

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End customers managed

As a trusted partner, we build and manage millions of customer relationships for our clients.

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Year on year growth

With continued commitment to innovation and product development.

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Collaborating to support, delight and reward our customers

We have an individual set of capabilities, which when combined is unique. As a group we are stronger and can deliver more to benefit our clients' businesses and their customers.

Our people

We are guided by a senior team who are both insightful leaders and experts in their fields. All our staff combine specialist skills and experience with an ability to think creatively and challenge the status quo.

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