Collinson Group

Our travel insurance expertise

Insightful and innovative travel solutions

With more than 40 years' experience in the travel insurance industry and, supported by the global travel expertise of Collinson Group, we are able to continuously innovate for our partners to create new products and services in the travel space.

From consumer insurance services to corporate travel risk, we can help your business. Please get in touch to discover how we can work with you.


UK travel insurance

Our expertise covers product design and pricing, insurance sales, medical screening, claims and assistance services.

Through our own retail brand, Columbus Direct, which has been innovating in the UK market since 1988, we have access to leading marketing, product and distribution expertise which supports our partners in developing winning propositions in a highly competitive and regulated market. We provide travel insurance services for customers of some of the biggest brands in the UK.


Stranded Traveller

Stranded Traveller is a unique solution that has been designed to assist travellers in the event of a flight delay. The solution removes the need for lengthy travel claims and offers an instantly redeemable benefit.

Customers can activate Stranded Traveller via an online registration process completed in advance of their departure. From the moment of registration we track the status of your customers' flight and in the case of a delay will issue a lounge access voucher via email. This then provides immediate access to one of over 550 lounges worldwide.

See the Stranded Traveller product brochure for more information.


Ancillary revenue for airlines

In partnership with Zurich Insurance, we offer airlines a new approach to driving ancillary revenue. This allows our partners to maintain control of end customer pricing and provides access to a range of value enhancing services.

With a deep understanding of the aviation industry, our Zurich partnership combines the strength of two global leaders in insurance and loyalty marketing. Working with some of the world's leading airlines and across all major markets, we have the capability to deliver outstanding opportunities for your business.

See our global travel insurance solutions product brochure for more information.


Corporate travel risk

As a result of increased global opportunities, business travellers are finding themselves working in many different and sometimes challenging environments.

Our range of corporate travel risk services address the international health, security and welfare concerns of companies and individuals travelling or working outside their home country. We work in partnership with international security risk management experts to deliver integrated medical and security risk management programmes, which can be tailored according to client size, risk profile and insurance requirements.

Our corporate travel risk solution, 360 Assistance has been developed by travel risk professionals for today's international business traveller.

See the corporate travel risk brochure for more information.