Collinson Group

Global Travel Assistance

Assistance when your customers need it most.


We provide global assistance services and emergency travel and business continuity support to customers when abroad, on the road or at home.

Whether it is assistance delivered through Intana or travel management through Aero24, our specialist teams have the ability to leverage an international network, providing responsive support and exceptional service to customers worldwide.

We can deliver our assistance services to you on a standalone basis or embedded within a broader insurance proposition.



We offer a global assistance and claims service, supporting customers pre-travel with medical and security advice, plus 24/7/365 support when they need it most.

Working in partnership with our clients, we balance service excellence with our expertise in network management and cost containment.  Our specialist teams are committed to creating the best possible customer experience in every situation, tailoring the most appropriate solutions for client and customer. 



We are the leading worldwide provider of 24/7 emergency travel and business continuity support.

We specialise in providing corporate travel services and operate as a reliable and expert partner to travel management companies who require additional operational coverage or out of hours support.

Our team of highly skilled travel consultants offer advice, responsive support and exceptional service to our clients' customers, wherever they are in the world.

Find out more about Aero24


Corporate Travel Risk

As a result of increased global opportunities, business travellers are finding themselves working in many different and sometimes challenging environments.

Our range of corporate travel risk services addresses the international health, security and welfare concerns of companies and individuals travelling or working outside their home country. Our 360 Assistance solution helps businesses meet their Duty of Care obligations and assists with employee wellbeing and benefits, ensuring that proactive engagement and effective travel planning is at the heart of any international mobility or HR policy.

We work in partnership with international security risk management experts to deliver integrated medical and security risk management programmes. These can be tailored according to client size, risk profile and insurance requirements.